Support
Something not working, or an idea? Write to us. Tell us which iPhone you have and what you were doing.
mubarisfly@gmail.comReminders aren’t coming
Open Profile → Reminders and check that Meals is on, then check SayCal is allowed in the iPhone’s Settings → Notifications.
A reminder stays silent for a meal you’ve already logged, during quiet hours (11 PM to 7 AM until you change them) and in a Focus. While SayCal is open, it waits quietly in Notification Center.
I have a new iPhone. How do I get my journal back?
On SayCal’s first screen, tap Already have an account? Sign in and use the Apple or Google account you signed in with before. Your journal and plan come back, with no setup to redo.
Backup needs an account. Without one, your journal is only on the old iPhone.
Voice isn’t working
Check that SayCal can use the microphone in the iPhone’s Settings → SayCal. Profile → Voice engine shows which engine is listening, and you can change it there. You can always tap Type on Today and write the meal instead.
A number looks wrong
SayCal’s numbers are estimates. Open the meal and tap a food to see its numbers and change the amount. Fact check on Today shows which numbers are checked and which are estimates.
SayCal isn’t medical advice. If you’re managing a health condition, talk to your doctor or dietitian.
How long is the free trial?
3 days from the first time you open SayCal, with no card needed. If you first opened it before November 6, 2026, you keep the 7 days you started with. After that, SayCal needs SayCal Pro.
Steps and Apple Health
Turn it on in Profile → Apple Health. Walks and runs then show on your day, with your steps. Steps and active energy are only shown: they aren’t added to your calorie budget.
How do I cancel SayCal Pro?
Subscriptions are handled by Apple. Open the iPhone’s Settings → your name → Subscriptions. For a refund, go to reportaproblem.apple.com.
Bought it already, or on a new iPhone? In Profile, tap the row that shows your free trial, then tap Restore at the bottom of that screen.
How do I delete my account?
Open Profile → Account → Delete account. That deletes your account and the data tied to it on our server. Deleting the app deletes the journal on your iPhone.
Deleting your account doesn’t cancel a subscription. You can also email us to delete your data or send you a copy. The privacy policy has the details.